- CRM
Manage your customer data
View booking history, payments and assistance
Participating associations, family members and contact information
Export your database
Customer portal linked to the system
Now your clients have access to their own personal space, where they can view their packs, book sessions and manage participants.
Authenticated customers: automatically identified when logging in, without duplicating profiles.
Centralized family members: the family members created are directly associated to the customer, ready for future bookings.
Total synchronization with the CRM: all movements are recorded in the customer's file.
- FAQS
Frequently asked questions about customer management in Lueira
Can I view a customer's entire history at any time?
Yes. In each customer’s file you can consult their complete history: reservations, payments, assistance, forms and any previous interaction, without the need to search in different tools.
How are reservations for families or regular groups handled?
You can associate family members or participants to a main client, so that in future bookings they do not have to enter the data again, speeding up the whole process.
Can I reuse customer information in future bookings?
Yes. All information is stored and linked to the customer, which allows to streamline future purchases and improve the experience without repeating processes.
Can I export my customer database when I need to?
Yes. You can export your database at any time, allowing you to work with the information outside the system or integrate it with other tools.
Is all customer information connected to the rest of the system?
Yes. The CRM is fully synchronized with reservations, payments, forms and check-ins, so any action is automatically recorded in the customer’s file.
