- ONLINE CHECK-IN
Digitize your customer registration with customized forms for any activity
You can automatically generate a unique check-in link after each online booking.
Allows the customer to complete and sign the form digitally from their smartphone.
Create customized forms according to the type of activity or service.
Add text fields, drop-down questions, check boxes and digital signature.
Link all the information to the customer's profile in Lueira.
Consult the history of records and documentation at any time.
Get to know your customer better
Design forms tailored to your activity and get key data before the customer arrives. From basic information to specific requirements or mandatory documentation, everything is recorded and centralized in your profile.
Customize the fields according to your operations and regulations.
Request medical, technical or administrative information prior to the activity.
Keep each customer's data updated in one place.
Consult the history of records and documentation at any time.
How does online check-in work?
A simple process for you and your customers
Automatically generated after booking
When a customer confirms their online booking, Lueira creates a unique check-in link associated with their activity.
The customer completes the form from his mobile
Receives the link by email or accesses from the confirmation page. You can complete and sign the form digitally in a few minutes.
Everything is recorded in the customer's profile
The information is automatically saved in the customer's file, ready to be consulted before the activity and always available in your administration panel.
- FAQS
Frequently asked questions about online check-in in Lueira
What happens if the customer does not complete the check-in before the activity?
You can easily check which customers have completed the form and which have not. This allows you to anticipate and manage the pending check-in before the activity, avoiding delays or problems on the day of the service.
In addition, if you need to, you can manually forward the check-in link to the customer, making it easy for them to complete it before the activity without friction.
Does the customer have to download an app to check-in?
No. The customer accesses directly through a unique link from his cell phone, without the need to install any application, which facilitates and speeds up the process.
Can I adapt the forms according to the type of activity?
Yes. You can create fully customized forms and assign them according to the product or service, adapting the information requested to each type of activity, such as medical data or technical requirements.
What happens to the information once the customer completes the check-in?
All information is automatically saved in the client’s profile within Lueira, being accessible at any time for consultation or follow-up.
Can I reuse a customer's information for future bookings?
Yes. By being linked to the customer’s profile, the information already collected can be consulted in future bookings, avoiding repeated requests for the same data.
How do I know if all documentation is complete before the activity?
You can check the check-in status of each customer from the dashboard, directly accessing their information and verifying if they have completed the form correctly.
